6 articles
Account and security
Signing in, two-step verification, your settings, deleting your account, what data is kept, and how to reach support.
- Sign-in and accountsCreate an account with email and password, Google or Microsoft, reset a password, and how accounts work (one person each).Guide2 min
- Two-step verificationProtect your account with an authenticator app and 10 recovery codes. Setup, sign-in, lockouts and lost devices.Guide1 min
- Account settingsWhat's on each Settings tab: General, Billing, Usage, Notifications and Security.Reference1 min
- Delete your accountWhat deleting your account removes straight away, what it doesn't (traces expire after 90 days), and how to do it.Guide1 min
- Your data and privacyWhat SentientOne stores, how long it keeps it, what's redacted in traces, how secrets are encrypted and which services process data.Concept2 min
- Contact supportHow to reach a person: email support@sentientone.ai, what to include so we can help fast, and where to report security issues.Guide1 min
Still stuck?
Email us with what you tried and any request id. A person replies.