Solutions · Industry
AI agents for retail
that sell, support, and ship
SentientOne lets retail and e-commerce teams build AI agents grounded in their own catalogue, policies, and order data, then call them from the storefront, app, or support widget through one API. Customers find products faster and get order answers in seconds.
Built for Retail & E-commerce.
Not bolted on.
Grounded in your store
Agents answer from your own catalogue, FAQs, return policies, and website crawl, not generic web knowledge, so replies stay accurate and on-brand.
Live order and stock data
Connect your order, inventory, and helpdesk systems over MCP so agents check real shipping status, stock levels, and accounts instead of guessing.
One API, any channel
Build once and call the same agent from your storefront, mobile app, or embedded chatbot widget through a single REST API, with full tracing on every call.
What you can build.
Every agent is grounded in your knowledge, connected to your tools via MCP, and callable from one API.
Conversational product discovery
Shoppers describe what they want in plain language and the agent searches your live catalogue over MCP, ranks matches, and suggests related items.
Order, shipping, and returns answers
The agent pulls real-time order status and tracking from your systems and answers shipping and returns questions instantly, around the clock.
Post-purchase assistant
After checkout, the agent recommends accessories, explains setup, and handles warranty or return requests using your policies and the customer's history.
Ticket-deflecting chatbot widget
Embed an agent as a website chatbot with one snippet so it resolves common questions before they reach your support queue, and escalates with full context.
Ship AI for Retail & E-commerce.
Start today.
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