Solutions · Industry
AI agents for the work
behind every insurance claim
SentientOne lets insurance teams build AI agents grounded in their own policies, wordings, and claims data, connected to live systems through MCP. Handle claims faster, answer policy questions accurately, and give customers self-service answers — with every step traced and auditable.
Built for Insurance.
Not bolted on.
Grounded in your policies
Agents answer from your own wordings, endorsements, FAQs, and claims documents through RAG, so responses reflect your cover — not a model's guess.
Auditable and self-hostable
Every call is traced with tokens, latency, and cost via OpenTelemetry, and you can self-host on a single tenant to keep claimant and policyholder data in your control.
Switch models, no rebuild
Run GPT-4o, Claude, or Gemini with your own keys and swap providers from the dashboard, so you meet new accuracy or compliance needs without touching code.
What you can build.
Every agent is grounded in your knowledge, connected to your tools via MCP, and callable from one API.
Assist claims handlers
An agent reads the claim file, checks cover against the policy wording, and drafts next steps — connected to your claims system through MCP.
Extract data from documents
Pull dates, amounts, parties, and clauses out of policy schedules, medical reports, and loss forms, then write the structured fields back to your systems.
Answer policy and cover questions
Underwriters and service teams ask in plain English and get answers grounded in the exact wording, with the source passage cited.
Give customers self-service answers
Drop the chatbot widget on your site to answer cover, claim status, and renewal questions, escalating to a person when a case needs one.
Ship AI for Insurance.
Start today.
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