80% Faster Root-Causing with AI-Powered Knowledge Systems
Empowering engineering teams with intelligent knowledge retrieval and automated problem-solving capabilities.
The Challenge
A Fortune 50 hardware manufacturer faced critical delays in troubleshooting production issues due to fragmented knowledge across multiple systems, documentation silos, and tribal knowledge locked in employees' heads. Engineers spent hours searching through wikis, tickets, and Slack channels to find relevant information.
With thousands of products and complex manufacturing processes, the time to identify and resolve issues was impacting production timelines, increasing costs, and frustrating technical teams who knew the answers existed somewhere—they just couldn't find them quickly enough.
How SentientOne Made It Easy
SentientOne's platform transformed scattered knowledge into an intelligent, searchable system in weeks:
Automated Data Ingestion
SentientOne automatically connected to Confluence, Jira, GitHub, and Slack using pre-built integrations. No custom ETL pipelines or data engineering required—just point and click.
Smart Knowledge Indexing
The platform's AI automatically organized and indexed all content, understanding technical relationships and context without manual tagging or categorization.
Natural Language Queries
Engineers simply ask questions in plain English. SentientOne's agents understand intent and surface relevant answers from across all systems, with source citations.
Internal Knowledge System Architecture
Data Sources → SentientOne Indexing → AI Search Agent → Engineer Query → Instant Answer
Impact & Results
Unlock Your Organization's Hidden Knowledge
Stop losing time searching for answers. Let's build an intelligent knowledge system that makes your team's expertise instantly accessible.
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