F50 Healthcare Payor

$23M Annual Savings Through Custom Agentic Workflows

Automating complex, multi-step business processes with intelligent agents that adapt to changing requirements.

The Challenge

A Fortune 50 healthcare payor was burdened with manual, repetitive workflows across claims processing, member enrollment, provider credentialing, and compliance reporting. These processes involved multiple systems, required human judgment at various decision points, and were prone to errors and delays.

Traditional automation tools couldn't handle the complexity and variability of healthcare workflows. The organization needed intelligent automation that could understand context, make decisions, handle exceptions, and adapt to regulatory changes—all while maintaining accuracy and compliance.

How SentientOne Made It Easy

SentientOne's visual workflow builder enabled the team to create complex, intelligent workflows without writing code:

Visual Workflow Designer

Using SentientOne's drag-and-drop interface, business analysts designed multi-step workflows with conditional logic, approvals, and integrations—no developers needed.

Pre-Built Business Logic

Leveraged SentientOne's library of healthcare-specific rules, compliance checks, and decision trees. Simply configure parameters instead of coding from scratch.

Instant System Connections

Connected to 15+ legacy systems using SentientOne's pre-built connectors for common healthcare platforms. Data flows automatically without custom integration work.

Custom Workflow Architecture

Trigger Event → AI Agent Decision → Business Rules → System Actions → Outcome / Escalation

Impact & Results

$23M
Annual Savings
From reduced labor costs and improved efficiency
85%
Process Automation Rate
Most workflows now run end-to-end without human intervention
60%
Faster Processing Time
Claims and enrollments processed in hours, not days

Automate Your Most Complex Workflows

Ready to transform your business processes? Let's design custom agentic workflows that deliver measurable ROI.

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